Client Position Title: Service Coordinator-Bronx, NY
Position Number: 322393
Location: Bronx, NY
Desired Skill Set:
Case Management, Computer Literacy, Customer Service, Marketing, MS Professional, Training
**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Service Coordinator
Location: Bronx, NY 10455
Hours: Mon - Friday 8 - 5
Estimated Start - After interview & Screenings are cleared
Complete assessment, including TABE and skills inventory, develop a service plan with the participant and transfer to appropriate HRA approved program
Develop working relationships with customers and monitor engagement and process
Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility
Conduct workshops and other training related services for customers
Exhibit considerable programmatic knowledge and assist customers in multiple phases of the process, ranging from enrollment through transfer
Assist customers to acquire services that facilitate program goals
Follow up with customers to ensure that their needs are met and questions and concerns are resolved
Interact with other team members to provide expertise and assistance in resolving participant issues
Maintain accurate and timely case notes on all customer contacts and document activities.
Share information about outreach and engagement efforts with project staff
Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the provider
Perform other duties as may be assigned by leadership
Education/ Skills required: GED or HS Diploma is required; Bachelor''s Degree preferred. One year experience in case management or employment service program. Demonstrate initiative, independent judgment, discretion and decision making and effective motivational skills. Demonstrate intermediate level knowledge and experience with personal computer and related software applications to include MS Office, PowerPoint and the Internet. Excellent organizational, interpersonal, written, listening and verbal communication skills. Must be able to perform comfortably in a fast-paced, deadline-oriented work environment with continuous change, as a team member and independently
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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