Job Description:Under daily supervision of the General Manager, the position of the CSR is responsible for greeting and seating customers; and assisting wait staff as needed. He/she is also responsible for entering tickets into the order entry system, collecting correct payment from customers; and making accurate monetary transactions.
1. Cheerfully greet customers with a smile when answering the phone and when customers enter the restaurant.
2. Seat customers at clean table.
3. Assist wait staff with cleaning tables and bussing.
4. Be alert to any needs of customers while they are in the restaurant.
5. Enter tickets in on order entry system, tell the customer their total due; make correct monetary exchanges; and smile while asking them to please come back.
Associated topics: anfitri?n, camarera, dining room attendant, dining room captain, host, maitre d, restaurant server, servidor de banquetes, wait staff, wine steward