The American Arbitration Association, the leading provider of alternative dispute resolution (ADR) services, has an exciting opportunity for a Regional Vice President in our Labor & Employment Division to work with and promote alternative dispute resolution (ADR) services to the Cleveland, OH and Mid-West area s legal and business communities.
We offer a competitive salary plus bonus incentive, and the opportunity to have a rewarding career in a fast-paced, results-driven environment. Our comprehensive benefits program includes the following: health and Rx, dental and orthodontia, vision, medical and dependent care FSA, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Reporting to the Senior Vice President, you will be primarily responsible for the following:
Proactively managing large, complex mediation and arbitration cases within the scope of the AAA rules and procedures.
Serving as a visible, primary case management contact and ADR expert in delivering timely and cost-effective dispute resolution services.
Advising on procedural case management and related issues.
Recruiting arbitrators and mediators for admittance to the Association s Roster.
Reviewing, tracking and analyzing ADR trends in the region.
Preparing annual fiscal budget projecting attainable revenues & expenses in accordance with AAA goals and objectives.
Creating and implementing strategically focused business-development initiatives, with the objective of securing increased regional market share.
Education & Experience:
Bachelor's degree (MBA or JD preferred); 7-10 years of progressive, proven experience in an executive, business services, or business development role; or an equivalent mix of education and experience. Technical skills: proficiency in MS Word, PowerPoint, Excel, Outlook and CRM/Sales software applications.
Characteristics for Success:
Professional, self-motivated and highly responsible individual with high ethical standards
Outstanding oral and written communications skills, and the ability to communicate effectively with individuals at various levels
Superior interpersonal abilities and high level of emotional intelligence, tact and flexibility