Allied Universal Services is currently searching for a Professional Security Shift Supervisor.The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.Supervisory ResponsibilitiesCommunicates staffing needs on shift to Account Manager or Operations ManagerAssures that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)Assures that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations ManagerAdministers JSA?s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle / driving safety as appropriate to Corporate proceduresEnforces Allied Universal?s policies as outlined in the handbooks and executive memosAssists with the communication of policies, company announcements and job openingsProvides the basis of a great place to work by treating staff with respectEnforcement of Contract StandardsHelps Account or Operations Manager identify, meet and exceed the needs of the customerMeets all contractual scheduled hours with a minimum of unbilled overtimeAssists in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training for security personnelReconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigationsAssists Account or Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklistsPhysical and Mental Functions:Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)Climb stairs, ramps, or ladders occasionally during shiftOccasionally bend/twist at waist/knees/neck to perform various dutiesOccasionally lift or carry up to 40 poundsRun as neededConstant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasksConstant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordinationWork in various environments including adverse outdoor conditions such as cold, rain or heat;Constant mental alertness and attention to detail required while setting priorities and following up on assignmentsQualifications/Requirements:Qualified applicants for the Shift Supervisor position will meet the minimum requirements, as described below:High school diploma or equivalent requiredAt least 18 years of ageMust possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelinesMust be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skillsMust be able to read and understand all operating procedures and instructionsMust be able to obtain a valid Guard License as required in the state for which you are applyingAs a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record checkAs a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on dutyMust display exceptional customer service and communication skillsRemain flexible to ever changing environments; adapt well to different situationsIntermediate computer skills to utilize innovative, wireless technology at client specific sitesAbility to maintain satisfactory attendance and punctuality standard;Neat and professional appearanceAbility to provide quality customer serviceAbility to handle both common and crisis situations at the client site, calmly and efficientlyRead, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phonesMust be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America?s leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: ?.?We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability?Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce. Associated topics: canine detection, explosive detection, guard, loss control, loss prevention, public safety officer, security, security officer, surveillance, university
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.